Rogue Valley Door
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Warranty

Rogue Valley Door Limited Warranty.

All stile and rail door products manufactured by Rogue Valley Door, Inc. meet or exceed generally accepted industry standards and are warranted for one year from the date of shipment from the factory. Each door is fabricated with good material and workmanship and is free of defects which would cause the door to be unfit for the ordinary recommended use.

In the event of a defect or failure to conform with this warranty, upon written notice to Rogue Valley Door, Inc., the company, at its option, will (1) repair the door without charge, or (2) provide a replacement door without charge in the same stage of fitting and finish as was originally purchased from Rogue Valley Door, Inc.

If, at the time a shipment of doors is received by a customer, doors are found to have a defect which can be reasonably discovered by the inspection of each door, written notice must be sent to Rogue Valley Door, Inc. before hanging, fitting, or finishing. Rogue Valley Door, Inc. will not be liable for any door repaired or replaced without their prior written consent.

Action on any claim for warp may be deferred for a period of up to twelve (12) months from the date of claim, in order to permit conditioning and equalizing to humidity and temperature conditions. Warp shall not be considered a defect unless it exceeds 1/4” in the plane of the door. The warranty against warp does not apply when doors are improperly hung. Unsatisfactory service or appearance caused by failure to provide adequate overhang and/or failure to finish the door properly and completely as specifically detailed in the “Handling, Finishing, and Installation Guidelines” set forth herein, is not covered by this Warranty. Natural variations in the color or texture of wood are not considered defects. Doors that exceed 3’0” in width, 7’0” in height and 1 3/4” in thickness are not covered under this Warranty.

Rogue Valley Door, Inc. shall not be liable for consequential, indirect, or incidental damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions of limitation may not apply to you. All implied warranties are limited to one year from the date of shipment.

This warranty gives you specific legal rights, and you may have other rights which vary from state to state.

Warranty Exclusions

The following is not considered a defect in your Rogue Valley door, and are not covered by this written warranty:

  1. Failure to properly seal all six edges of the door.
  2. Natural color or texture variations in the wood.
  3. Expansion of bottom rail due to climate conditions is not considered a defect.
  4. Damage caused from extreme heat buildup where the storm door is being used.
  5. Failure to perform routine homeowner's maintenance.
  6. Damage from improper storage or handling of doors.
  7. Panel shrinkage is not considered a defect.
  8. Failure to have adequate overhang, see page 145 for details.